Security at Missio

Your mission deserves a secure foundation

Missio is built to protect the data of nonprofits, purpose-driven brands, and the communities they serve. We take security seriously — so you can focus on what matters.

Data Security

• Encryption in transit — All data transmitted between your browser and our servers is protected using TLS 1.2 or higher.
• Encryption at rest — Stored data — including donor records, payment details, and organizational content — is encrypted using AES-256.
• Payment security — Payment processing is handled by PCI-DSS compliant providers. Missio does not store raw card numbers on its servers.
• Automated backups — Your data is backed up regularly. Backups are stored securely and tested to ensure recoverability.

• Multi-factor authentication (MFA) — MFA is available and strongly recommended for all Missio accounts to add an additional layer of sign-in protection.
• Role-based access control — Administrators can assign granular permissions so team members only access what they need — nothing more.
• Session management — Sessions time out automatically after inactivity. Users can view and terminate active sessions from their account settings.
• Secure password policies — Passwords are hashed using industry-standard algorithms. We never store plaintext credentials.
• Infrastructure & Reliability
• Cloud-hosted infrastructure — Missio runs on enterprise cloud infrastructure with built-in redundancy, high availability, and 24/7 uptime monitoring.
• Network security — Firewalls, intrusion detection, and DDoS protection are in place to defend against network-level threats.
• Vulnerability management — We conduct regular security assessments and patch known vulnerabilities in a timely manner.

Compliance & Legal

Missio is headquartered in New York, NY, and operates in accordance with applicable US federal and state laws, including requirements relevant to nonprofit and financial data. Our practices are aligned with:

• New York SHIELD Act
• CCPA-aligned data practices
• PCI-DSS payment handling
• GDPR-aware data practices
• CAN-SPAM compliance
• COPPA awareness

For full details, see our Privacy Policy, Terms & Conditions, and Refund & Cancellation Policy at missio.io.

Responsible Disclosure

We appreciate the security research community. If you believe you've discovered a vulnerability in Missio, please report it to us responsibly at security@missio.io. Include a description of the issue, steps to reproduce, and potential impact. We commit to acknowledging your report within 3 business days and ask that findings not be publicly disclosed until we've had the opportunity to address them.

Contact Us

For general security questions:
Email: missio@missio.io
Phone: ((844) 568-0941
Address: 373 Broadway, Suite B17, New York, NY 10013

Last reviewed: April 2026 · Missio Software Solutions